Blog Posts

All-New Account Form in the Second Multi-Location Accounts Upgrade

The second release of Multi-Location Accounts is now in Playgrounds and is scheduled for live release on September 29, 2021. This upgrade follows the Account Grid Redesign in our last update and focuses on improvements to the Account Form, including: Tabs separating settings based on categories ...

Activity Feed Widget Enhancements

We've got some exciting enhancements coming in our first platform update for 2021.  This upgrade is now available on all platforms In this release, we're focusing on delivering your most requested upgrades to the Activity Feed widget, designed to increase engagement between users on your platform...

Upgrades to National Account Group Management

This World Manager update (v10.2) contains several improvements to simplify the management of National-level Account Groups, which was revamped in the last platform update. These changes include: Streamlining the way Account Group Names are displayed in the grid Saving Account Group Names afte...

SOAP API v7.1

In Platform v10.5.2, a new version of our SOAP API: v7.1 has been released. The changes are mostly to do with account group related methods, types and properties. The groupID property is being deprecated and replaced with groupUuid. This is due to the fact that, with the release of Enterprise Hie...

v10.2 Social Updates: Replies and Image Cropping

Off the back of v10.0 released earlier this year we are excited to continue to release social functionality in launching v10.2. In v10.2 we have listened to our community feedback and implemented changes designed to improve the way users engage on your platform by introducing: All-new Reply fun...

Sign Off Enhancements: Custom Refresh Dates and Reminders

In this World Manager release, we're excited to announce changes to Sign Offs, making it easier for managers to set custom Sign Off refresh dates for users and get notified when they're going to expire. The Sign Offs tool will now allow managers to: Set custom refresh dates for individual Sign O...

Target Selector Filtering Introduced for Roles and Groups

In this upgrade we introduce the ability for Target Selectors to be filtered by Roles and Groups, enabling faster search and select capabilities. This is really beneficial for those brands that have a large number of Account Groups on their platform applied after the Multi-Group Hierarchy Upgrade...

Viewing Seek Applicants

If a candidate applies for a position using the "Apply with Seek" button/functionality, it gets reported in the platform. This makes it useful for recruitment managers (and the like) to see the 'source' of their applicants.Note: For more information on the "Apply with Seek" functionality, you can...

Large File Size Limit Increase

Now live, we have increased the overall allowed (large) file size limit. Any tool that previously had a maximum upload file size of 750 MB, has been increased to 1 GB (1000 MB).Important: Whilst the below file size limits have been increased, we strongly urge you to continue to optimise your file...

v10.1 National Level Account Group Management

Thanks to the valuable feedback from our brand community we have made our first change to the World Manager Hierarchy. This was released to live platforms on April 29, 2020. This release is the first of many designed to improve hierarchy management on your World Manager platform. In this release ...

Removing widget headers for a sleek and professional looking dashboard

Welcome to the first in a series of blog style posts from our Relationship Managers containing tips and tricks for getting the most out of your platform. We'll be posting these regularly for you!Did you know you can remove the header from any widget on your Home page? This is often a great idea i...

Custom Field Navigation Changes to Accounts and Locations

World Level Custom FieldsEffective May 16, 2018, To access Custom Fields at World Level for Accounts and Locations the button has been removed from: System → Accounts → Custom Fields as below:World Level users need to navigate to:  System → System Configuration → Custom Fields as below:National L...

Deciding which widgets to use on your dashboard

Welcome to our continued series of blog posts, brought to you by your Relationship Managers. These posts are intended for platform administrators who have World Level access within the platform.Were you really inspired by our "Removing widget headers for a sleek and professional looking dashboard...

Exit Interview Upgrades for Managers

October 16, 2019, an update was released to Playgrounds that upgrades Exit Interviews. In addition to a refreshed interface, this update will make it easier for managers to view exit interview results by: Allowing more manager groups to view exit interview results from the Exit Interviews → View...

World Manager Privacy Policy and GDPR Compliance Update

This blog post provides a summary of the latest updates to World Managers Privacy Policy and Data Security Processes. These updates are being made due to various changes in legislation across the globe such as Australia’s “Mandatory Notifiable Data Breach (NDB)” or Europe’s “General Data Protecti...

The Beauty of Saved Reports

Welcome to our continued series of blog posts, brought to you by your Relationship Managers. These posts are intended for platform administrators, particularly those who have world-level access within the platform.The Stats and Reports tool allows unprecedented reporting and tracking across multi...

Human Resources - Recruitment Upgrades

Upcoming Recruitment enhancements include: National Talent Pool filtering Talent Pool filtering Positions List filtering Share Starred Applicants with all Managers Ability to Reinstate & Reset Declined Applicant Progress Ability to Move Applicants to a New Location National Talent Pool Filterin...

Widget Changes & 'Preview' link added to Manuals and Files

In version 9.1.4 we introduce the following changes to Widgets on the Dashboard: Introduction of a new widget type called ‘Preview Widget’ An additional option for Image widgets that allows links to open in a new tab A reduction in Image widget file size restriction An internal 'preview' link ty...

Employee Activity Report

Welcome to our continued series of blog posts, brought to you by your Relationship Managers. These posts are intended for platform administrators who have World Level access within the platform.One of the most under-utilized options available in the Stats & Reports tool is Employee Activity Repor...

Version 8.2: E-Learning, Geotagging, Phrase updates and more!

The following post outlines changes coming next week (Wednesday August 23rd, 2017) in World Manager Version 8.2. This release has quite a lot going for it, so we highly recommend taking a read through the changes outlined below.  As always, if you have any queries regarding these changes please g...

E-Learning Events Tracking and Completion Duration

At FranConnect, we understand that ensuring compliance training is up to date and relevant in your industry is important which is why we have added the latest enhancements to FranConnect's Training products: Event logs for E-Learning: Administrators can track when content was created and by whom...

Introducing Appraisal Notifications and National Email Templates!

In Version 8.2.10 we introduce Appraisal Notifications and National Email Templates. This upgrade has been scheduled for Tuesday Night the 28th of November but is currently live in playgrounds if you wish to take a sneak peak! Appraisal Notifications It is now possible to issue Notifications for ...

Modern button redesign

The visual upgrades keep coming to the World Manager platform! In v10.0.2 we've updated buttons on the platform to be inline with our modern design and added the ability to customise button colours, allowing you to match them with your Brand's style.This update was rolled out on March 11, 2020.Up...

Printing Enhancements and Editor Upgrades

On September 11, 2019, we released an update that upgrades the printing, formatting and styling options found in the many tools including Contract Generation and Notices. New-look Rich-Text Editor The rich-text editor has been refreshed, adding support for Roman numeral and alphanumeric lists alo...

E-learning Page Makeover and File Upload in Contract Generation

Today, February 27, 2019, we have released new features to playgrounds including a new look and feel on the E-Learning page which now makes navigation much easier and more mobile compatible. We have also released a brand new feature in Contract Generation, File Upload. Alongside documents being c...

Introducing Enhanced Account Session Security

On Thursday September 29, 2023, we will be releasing platform v11.8.5 which introduces Enhanced Account Session Security! Please view our Release Notes. This release includes enhanced security measures to restrict certain accounts groups from multiple sessions. Disabling the ‘Allow Multi-Session ...

Manuals and Files - Targeting Upgrades v9.3

Manuals and Files Gets VIP Treatment On October 31, 2019, an update was released to Playgrounds that upgrades Manuals and Files with all new area-targeting along with some great improvements to the page layout with our modern styling you may have seen in other tools. This was released to Live pla...

iOS Release v2.2.7

We have an iOS App release scheduled for Tuesday Night May 1, 2018 AEST.Users with an app already installed on Apple devices will simply be asked to reinstall the app upon opening and should only take a few seconds to re-install.Note: For users that have not installed the iOS app before and for u...

Introducing Force Update to Account and Location Fields

At World Level, we have introduced the ability to Force Update certain fields to Accounts and Locations in individual countries.Go to: World Level → System → Locations → Choose Country → Force Update As below you can see the ability to Force Updates to the following fields:Accounts: This forces a...

Email Notification Upgrades to Contract Generation

September 18, 2019, an update was released to Playgrounds that improves Contract Generation notifications in the Human Resources tool, providing more detailed information about changes made to a contract by a manager or candidate. This update also includes adding support for tables in Sections, a...