January 2026 Release Updates[Latest Release]
Frannie: Agreements Assist for Faster Agreement Data EntryAgreements Support is a new AI-powered assistant in Information Manager that helps corporate teams capture franchise and lease agreement data faster and more accurately. By automating data extraction and entry, Agreements Assist reduces ma...
December 2025 Release Update
Information Manager: Dynamic Field Visibility & Requirements by Lifecycle StageStore Details now adapts dynamically based on a Location’s lifecycle stage. This update helps franchise brands ensure users see only the fields relevant to each stage of the process, improving clarity, reducing clutter...
November 2025 Release Update
Analytics: Financial Leaderboard - A Centralized View of Revenue Performance.The Financial Leaderboard introduces a powerful, intuitive way to track and compare financial performance across centers and regions. This new module brings transparency and clarity to revenue data, helping leaders quick...
October 2025 Release Update
New: Lead Management UX – A Modern, Easier Way to Manage LeadsThe Lead Management user experience has been completely redesigned with a modern, responsive interface. This update simplifies navigation, improves usability, and provides more flexibility for customizing views. Users can now access in...
September 2025 Release Update
Introducing Operations 2.0FranConnect is excited to introduce a major user experience update for the Operations Module. This update will provide significant improvements to the overall user experience and introduce new functionality. You will be able to use the new Operations 2.0 module alongside...
August 2025 Release Updates
Franchise Support Agent in Frannie AIAI-Powered Operational Support for Franchise TeamsFrannie AI includes a dedicated Franchise Support Agent - an AI-powered assistant that provides real-time, conversational access to critical operational content. Built for franchise owners, managers, and frontl...
July 2025 Release Updates
Enhanced: Data Analyst Agent Catalog in Frannie AIAI-Powered Insights Across Your Franchise EcosystemIntroducing the new Analyst Agent Catalog in Frannie—a suite of AI-powered agents built to deliver real-time, conversational insights across all major areas of your franchise operations. These age...
Upcoming API Platform Upgrade: June 11–14, 2025
We’re upgrading the FranConnect API Platform on June 11, 12, and 14, 2025. This upgrade is focused exclusively on platform infrastructure — no feature changes will be made during this time. This will allow us to quickly identify and isolate any potential issues related to the platform upgrade its...
June 2025 Release Updates
Track Performance Against Sales and Development TargetsA new Actual vs Target view helps you compare planned goals against real performance across key deal, lead, and opening metrics—enabling better forecasting, accountability, and planning. Projected OpeningsTrack how many new stores are expec...
May 2025 Release Updates
Frannie AI Mobile App: The Power of FranConnect's AI On-the-Go Access Frannie's AI-powered agents anytime, anywhere with the new Frannie AI Mobile App—bringing data insights, sales coaching, and operational help straight to your fingertips. Data Analyst Agent – Instantly analyze Development an...
April 2025 Release Updates
Lead Activity Dashboard: Track Weekly and Monthly Progress Toward Growth Targets The Lead Activity Dashboard now includes Week-over-Week and Month-over-Month views to help development teams measure how effectively their lead pipeline is driving toward unit growth goals. Track Location Goals in...
March 2025 Release Updates
Newly Redesigned Hub Now Available on the FranConnect Mobile App The Hub is now faster, more intuitive, and fully optimized for mobile on the FranConnect Mobile App. With a redesigned FranBuzz, Library, Spaces, and Links, franchise teams can stay connected, collaborate effortlessly, and access...
February 2025 Release Updates
Entity Name on FDD Item 23 Receipts For Franchise Sales Teams Franchise sales teams can now include a business entity name when sending an FDD for signing, ensuring accurate legal documentation for franchise transactions. Key Benefits: Ensure compliance and record-keeping for FDD disclosures. A...
January 2025 Release Updates
Content Spaces(Categories): Improve Resource Organization and Content Sharing Content Spaces enable franchise partners, managers, and frontline employees to quickly locate key resources such as campaign materials, training guides, and compliance documentation. By consolidating resources into cat...
December 2024 Release Updates
Newly Redesigned Hub: Transforming Engagement for Franchise and Multi-Location Businesses We are proud to announce the release of the new Hub, a robust engagement platform designed to transform how franchise and multi-location businesses connect, collaborate, and engage. This redesigned solution...
November 2024 Release Updates
Communications and Compliance: Push Important Notices and Mandatory Acknowledgments Ensure that critical notices, policies, or updates reach users effectively, with mandatory acknowledgment required upon login to improve compliance and communication. Mandatory notice display: Display essential...
October 2024 Release Updates
Location Performance Dashboards for QSR Brands Gain a comprehensive view of location operations with insights into unit performance, employee development, and compliance.Designed for: Operations Teams, Franchise Owners, General Managers, Training Managers, and Compliance Teams. Key Capabilities:...
September 2024 Release Updates
Franchise Sales Optimization Dashboard: Google Analytics Campaign Reporting Gain a unified view of how your online campaigns directly drive franchise sales leads. Designed for Chief Development Officers (CDOs) Key Capabilities UTM Parameter Analysis: Utilize UTM parameters in Google Analytics ...
Aug 2024 Release Updates
Release Highlights Include: Important Update: Transition to the New Royalty Manager We have now transitioned to the new Royalty Manager experience, featuring enhanced features and a user-friendly interface for managing royalties. Automated Sales Reporting: Seamlessly integrate with POS system...
July 2024 Release Updates
Important Update: Transition to the New Royalty Manager As previously notified, with the July release, we have transitioned to the new Royalty Manager experience, featuring enhanced features and a user-friendly interface for managing royalties. Key Capabilities: Automate Sales Reporting: Seaml...
June 2024 Release Updates
Unify Operations and Training with FranConnect Foster collaboration, engagement, accountability, consistency, and efficiency by connecting operations and learning, ensuring organizational alignment from HQ to the front line. Key Benefits: Streamlined Team Member Onboarding: Provide secure a...
May 2024 Release Updates
Smart Audits With Conditional Questions Optimize operational efficiency and ensure compliance across locations. Designed For: Operations Directors, Field Business Coaches/Consultants, Franchisees Key Features: Intelligent Question Pathways: Create tailored audit and review pathways based on...
April 2024 Release Updates
New Royalty Manager Streamline Royalty Management for Your Global Franchise Brand Designed For: Finance Teams, Franchise Owners Key Features: Export Excel Views: Generate detailed Excel reports for Sales, Royalties, Payments, and Memos for record-keeping and data manipulation. Saved Views wi...
March 2024 Release Updates
New Engagement Portal Streamline communication and information sharing across your network with the updated Engagement Portal. Designed For Operations Teams, Franchise Owners, Business Managers. Key Features: Centralized Content Sharing: Create and manage specific categories in a central hu...
February 2024 Release Updates
Introducing The Vault: FranConnect's New Customer Training Portal! Master FranConnect with an all-new Training Portal! Designed for FranConnect Customers Includes: One-Stop Training Shop: Access a wealth of tutorials, resources and interactive learning modules in one centralized portal to i...
January 2024 Release Updates
New Royalty Manager: Simplify Royalty Management We are excited to introduce the newly redesigned Royalty Manager, a platform that enhances the management of franchise royalties for brands across various sizes and industries. Designed for Finance Teams and Franchisees. Includes: Automated S...
December 2023 Release Updates
Optimize Your Royalty Reporting With Franconnect and QuickBooks Online Simplify sales reporting and ensure accurate royalty calculations through automated data synchronization between FranConnect Royalty Manager and QuickBooks Online. Designed to empower finance team and franchisees for pr...