The Hub 2.0 is coming to the FranConnect Mobile App, bringing enhanced functionality and streamlined access to your most crucial franchising tools directly to your fingertips. This update is designed to make managing your franchise operations more intuitive and efficient, whether you're in the office or on the go. In this support article, we'll guide you through the key features and improvements of The Hub 2.0 on the mobile platform, ensuring you can fully leverage its capabilities to optimize your daily operations.
Note: The Hub 2.0 on mobile does not include any admin settings or the ability to upload new files. To configure The Hub 2.0, please access your environment on the web app and follow this article.
Accessing the New Hub on Mobile
To access the New Hub on Mobile, first log into your FranConnect environment. Tap the menu button on the top left-hand portion of the screen.
Select The Hub 2.0 from the ensuing drop-down menu.
Next, let's walk through each of the pages that The Hub 2.0 has to offer.
FranBuzz
FranBuzz is FranConnect’s internal social feed, designed to enhance communication and engagement across franchise networks. It allows users to share updates, celebrate milestones, and stay connected in real time.
You can read and respond to any of the posts seen here. Additionally, you can make a new post by clicking in the Write a post... box.
You can also add any images or attachments you wish to display with your post here.
Spaces
Spaces are dedicated sections where franchise teams can collaborate, share resources, and engage in discussions on specific topics. Each Space is tailored to support communication and knowledge sharing within different groups or departments.
To learn more about Spaces on mobile, please check out this article.
Library
The Hub Library is a centralized repository for storing and accessing important documents, resources, and files. It helps franchise teams quickly find and share essential materials to support operations and collaboration.
From here, you can view and download any documents for which you have the proper permissions. You can also view the recommended, most recently viewed, and most downloaded documents.
Links
The Links page provides easy access to essential tools, websites, and resources, helping users navigate key franchise systems efficiently. They ensure quick connectivity to frequently used platforms and information.
You can also press the + button to add your own links here.
More
This section gives you access to the Directory, Alerts, Messages, Feeds, and Tasks sections in The Hub. Like the other sections covered here, this is read-only access.
Conclusion
The Hub 2.0 on the FranConnect Mobile App brings powerful tools and resources to your fingertips, making it easier than ever to stay connected and informed on the go. While mobile access provides a seamless way to engage with FranBuzz, Spaces, the Library, and more, administrative settings and file uploads remain available through the web app. Be sure to explore these features to enhance collaboration and streamline your daily operations.