Mobile

How to Use Categories and Subcategories in the FranConnect Mobile App

In the FranConnect mobile app, Categories and Subcategories provide a framework for managing and accessing documents within The Hub. Categories help group documents by broad topics, while Subcategories allow for further specificity within each main category, making it easy to find relevant conten...

How to Conduct a Visit Using the FranConnect Field Ops Mobile App

The FranConnect Field Opps mobile app makes it easy to conduct and manage visits, helping franchisees and field consultants streamline their interactions and keep track of important details. This guide will walk you through the steps needed to conduct a visit using the app, including setting up t...

How to Use the SMS Conversational Interface with Leads on the FranConnect Mobile App

FranConnect is excited to introduce our latest feature in the mobile app: Conversational SMS. This new functionality empowers franchisees to engage directly with customers through text messages in a seamless, integrated manner. Whether you're on the go or at the office, you can now manage custome...

How to Find Your Company Code for the FranConnect Mobile App

To log into the FranConnect Mobile App, you'll need your unique company code. This code ensures that you have access to the correct account and resources associated with your company. Finding your company code is simple, and this guide will walk you through the steps to locate it quickly. Whether...

How to View Unit Summary on the FranConnect Mobile App

The Unit Summary feature serves as a comprehensive dashboard, providing a real-time overview of your franchise unit's information all in one place. Whether you're a franchise owner on the go or a manager looking to quickly assess the health of your business, this feature is invaluable for staying...

How to View Unit Information on the FranConnect Mobile App

As of June 15, 2023, FranConnect will be adding the ability to view your unit information including custom tabs in Info Manager from the FranConnect mobile app. In this article, we will show you how to add custom tabs for your franchisees in Info Manager as well as showing you where these can be ...

Viewing Lead Activity History in the FranConnect Mobile App

A leads activity history will give you the documented calls, notes, tasks completed, and emails sent.  This can be helpful if you are covering for another salesperson, have taken over a group of leads or are working old leads who may have lost contact with you.   To see the full history in the mo...

How to Edit Meeting Items from the FranConnect Calendar in the Mobile App Through Android

Continuous communication between prospects and lead owners is important for growth and success of every franchise development. FranConnect’s Mobile app makes it convenient to manage meeting and appointments and the edit options helps FranConnect users to review their Calendar events and items. Yo...

Touch ID feature in FranConnect Mobile App (Android and iOS)

As traditional username and password login credentials are fading away in the click and swipe world of mobile access, Touch ID feature has made its mark in electronic devices. In support of these changes, FranConnect’s Sky Mobile App includes this feature along with the traditional username and p...

Sending FDD to Leads through the Mobile app in Android

A successful organization is always looking to develop business all over the country and internationally. This can be accomplished by communicating with leads since it is crucial for success in a fast-growing competitive world. In a world where everything is controlled through your fingertips by ...