Mobile
Browse Mobile Topics
Each guide includes annotated steps, screenshots, and a video walkthrough.
How to Configure Your Mobile App Branding
When franchisees open the FC Sky mobile app, they currently see FranConnect’s branding. With mobile theming, the app can show their franchisor’s brand instead. The app icon, app name, header bar, and navigation menu will use the theme already set up in FranConnect. Administrators can manage these...
How to Enable SSO Navigation Links in the Mobile App
The mobile app can provide access to external tools and resources through SSO links. This lets users open the systems they need directly from the app, without searching for a separate link or switching to the web version. Enabled links appear together in More Links for easy access.SSO tabs are no...
Overview of The Hub 2.0 on the FranConnect Mobile App
The Hub 2.0 is coming to the FranConnect Mobile App, bringing enhanced functionality and streamlined access to your most crucial franchising tools directly to your fingertips. This update is designed to make managing your franchise operations more intuitive and efficient, whether you're in the of...
How to Use Categories and Subcategories in the FranConnect Mobile App
In the FranConnect mobile app, Categories and Subcategories provide a framework for managing and accessing documents within The Hub. Categories help group documents by broad topics, while Subcategories allow for further specificity within each main category, making it easy to find relevant conten...
How to Conduct a Visit Using the FranConnect Field Ops Mobile App
Schedule, conduct and complete location visits from your phone with the FranConnect Field Ops mobile app — and raise follow-up tasks against individual questions while you're still on site. Before you begin Visits require the FranConnect Field Ops app — the regular FranConnect app won't work. Dow...
How to Use the SMS Conversational Interface with Leads on the FranConnect Mobile App
FranConnect is excited to introduce our latest feature in the mobile app: Conversational SMS. This new functionality empowers franchisees to engage directly with customers through text messages in a seamless, integrated manner. Whether you're on the go or at the office, you can now manage custome...
How to Find Your Company Code for the FranConnect Mobile App
To log into the FranConnect Mobile App, you'll need your unique company code. This code ensures that you have access to the correct account and resources associated with your company. Finding your company code is simple, and this guide will walk you through the steps to locate it quickly. Whether...
How to View Unit Summary on the FranConnect Mobile App
The Unit Summary feature serves as a comprehensive dashboard, providing a real-time overview of your franchise unit's information all in one place. Whether you're a franchise owner on the go or a manager looking to quickly assess the health of your business, this feature is invaluable for staying...
How to View Unit Information on the FranConnect Mobile App
As of June 15, 2023, FranConnect will be adding the ability to view your unit information including custom tabs in Info Manager from the FranConnect mobile app. In this article, we will show you how to add custom tabs for your franchisees in Info Manager as well as showing you where these can be ...
Viewing Lead Activity History in the FranConnect Mobile App
A leads activity history will give you the documented calls, notes, tasks completed, and emails sent. This can be helpful if you are covering for another salesperson, have taken over a group of leads or are working old leads who may have lost contact with you. To see the full history in the mob...
How to Edit Meeting Items from the FranConnect Calendar in the Mobile App Through Android
Continuous communication between prospects and lead owners is important for growth and success of every franchise development. FranConnect’s Mobile app makes it convenient to manage meeting and appointments and the edit options helps FranConnect users to review their Calendar events and items. Yo...
Sending FDD to Leads through the Mobile app in Android
A successful organization is always looking to develop business all over the country and internationally. This can be accomplished by communicating with leads since it is crucial for success in a fast-growing competitive world.In a world where everything is controlled through your fingertips by e...