Opener used to send task emails one at a time — one per assignment, deletion, start reminder, completion reminder, completion and overdue alert. The Weekly Digest adds a single consolidated email covering all of your open tasks across every location you handle, grouped by status.
The digest goes to the person currently assigned to each task, based on the current assignee in Opener — so new assignments and reassignments are picked up automatically.
What the Weekly Digest is
Unlike the per-event emails, the digest does not fire on individual events. It queries Opener once a week and sends each assignee one consolidated snapshot of their open tasks, grouped by status, covering all the locations they handle. The per-event emails continue alongside it.
When the digest arrives
| Cadence | Weekly, Monday at 8:00 AM in your tenant's configured time zone |
| Snapshot taken | 11:00 PM the preceding Sunday, in your tenant's time zone |
| Data-as-of stamp | The email shows a "data as of" timestamp so you know exactly when the snapshot was taken |
In the current build the schedule is Monday at 8:00 AM in the tenant's time zone. It can be customised on a per-tenant basis.
How your tasks are grouped
The digest organises your open tasks into five status groups, listed in priority order. Each group shows a count and the top five tasks; a View All link appears only when a group has more than five. A task can appear in more than one group when it qualifies for each.
| # | Group | What it contains |
|---|---|---|
| 1 | Overdue | Open tasks whose due date has passed |
| 2 | Completing this week | Tasks scheduled to complete within the current week |
| 3 | Starting this week | Tasks scheduled to start within the current week |
| 4 | In progress | Tasks currently underway |
| 5 | Upcoming | A catch-all for everything else assigned and not yet Complete or N/A |
Completed and Not Applicable tasks are excluded from every section, every count and the summary total.
Jumping into live data from the digest
The digest gives you the weekly picture; Opener always holds the current, real-time state. The email offers two ways in, and both open live data including any changes made since the Sunday-evening snapshot.
Selecting a specific task takes you straight to that task's detail page in Opener, where you can review and update it.
View All takes you to the Opener task list for that status group.