- I've seen eLearning Insights Dashboards, how can I get this enabled in my World Manager System? eLearning Dashboards is available only via Foundation specifically delivered through a new dashboard called 'Command Centre'. So your World Manager system needs to first be integrated with Foundation.
- What changes when our World Manager System is integrated with Foundation? Foundation becomes the system of record for all user and location management. So all creation and management of locations and users will be set from Foundation.
- What other benefits are there for using Foundation? Foundation provides end-to-end lifecycle management of locations not just active/inactive location information. For users, it also provides Multi-Factor Authentication (MFA) support, Enhanced password policies, and bulk location and user creation options.
- Is there a cost associated with enabling Foundation? There is no enablement costs for integrating with Foundation, However some costs are associated with some of the features if you choose to adopt those features
- Who gets access to Foundation? This is Role-based so can be applied to applicable admins and managers that need access to create and manage locations and users. This access can be set up for specific user groups before the integration enablement ensuring those who manage users and locations can continue to do so.
- What about EMP groups, does anything change for them? No. Employee Account Groups do not have access to Foundation so the login experience won't change for them.
- What access will users get once the integration is enabled? World Manager Account Groups, Fusebox, and targeting still apply for all World Manager products so access isn't affected unless Foundation access is granted to admins and managers.
- Can a user be in separate roles in FranConnect and World Manager? Yes, when creating and editing accounts, there are two selectors for FranConnect Roles (Multi-Select) and World Manager Account Groups (Single Select).
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What is the Location and Role mapping from Foundation into World Manager?
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Location Mapping
- Division = Country
- Region/Area = Area
- Location ID (or Franchise ID) = Location
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User Mapping
- Corporate Users = World Managers
- Divisional Users = National Managers
- Area Users = Area Managers
- Location Users = General Managers, Store Managers, Employees
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Location Mapping
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When users are created or edited in Foundation, what fields get automatically mapped to World Manager? The fields that are automated in the user creation/management process are as below:
- First Name
- Last Name
- Phone Number
- Time Zone
- Email Address
- Username/Login ID
- Account Group
- Division(s)
- Area(s)
- Location(s)
- Position Type
- Status (Active/Inactive)
- How are Account Groups created for World Manager users? There is no change in this creation process. Account Groups are created by going to System → Account Groups.
- Can we change the order in which World Manager and FranConnect menu items appear? Yes, you can navigate to Admin → Theme → Configure Module Sequence and set the sequence. See the Updating Module Sequencing article for full details.
- What documentation is there to train and educate our business on what changes? For a full list of what changes for Admins and Managers please see Integrating Foundation with World Manager
- How can I get Foundation Integrated with our World Manager system? This can be scheduled within a few weeks but the first step before enablement is understanding what this means for all users in your platform. after discussing with your Relationship Manager we can schedule your enablement