World Manager Release Notes 2022

World Manager provides continuous delivery releases for all mobile and platform releases. This means all-new platform or mobile versions including those relating to bug fixes or performance enhancements will be released automatically without notice.

Note: This excludes releases that introduce new functionality. These will continue to be released to playgrounds in advance of production (live) systems to give brands the opportunity to learn the new functionality and test it before it is released to production systems.

This page outlines all platform and app releases of note. Generally speaking, all new functionality releases are done on a Tuesday or Wednesday of any given week to production platforms. Days can vary slightly depending on the platform location. The below lists historical release information as well as any upcoming releases. 

iOS Release v2.3.17 (December 7, 2022)

All users with an iOS app already installed will be asked to reinstall the app upon opening but should only take a few seconds to re-install.

For information on updating your World Manager App, please click HERE.

If you are installing the App for the first time, please click HERE.

The following outlines notes for this release:

  • Republished App certificates for 2022

Platform v11.6.3 (November 30, 2022)

The following outlines changes and/or bug fixes for this release:

  • Dropped support for classic log-in box type in preparation for Single Sign-On
  • Released back-end Microservices in preparation for Single-Sign-On
  • Fixed issue where some Role types could not complete Appraisals on the same Role type
  • Fixed issue with National level Target Selectors not being responsive
  • Fixed issue affecting some Area and National Manager accounts being able to be saved with Locations and/or Areas
  • Fixed issue with single location Employees could not create calendar appointments
  • Fixed issue in Training Academy where the Trainee communications report displayed the wrong timezone when printing to PDF
  • Fixed issue in Training Academy where Managers and Admins could not preview Not Attempted Packages
  • Fixed issue with Employee Activity Report displaying a black header when exported to Excel
  • Fixed issue in Service Desk when single quote characters in resolution prevent a button action
  • Fixed issue with some Fuel Gauge icon titles displaying incorrect tool
  • Fixed issue when an error was shown printing E-learning Content
  • Fixed issue where the 'Start Survey' page could be accessed for Incident Reports without Fusebox Permissions
  • Fixed issue where the 'Start Survey' page could be accessed for Location Reviews without Fusebox Permissions
  • Fixed issue where the 'Goals Dashboard' page could be accessed for Goals without Fusebox Permissions
  • Fixed issue where the 'New Goals' page could be accessed for Goals without Fusebox Permissions
  • Fixed issue where the 'New Ticket' page could be accessed for Service Desk without Fusebox Permissions
  • Fixed issue where the Edit Profile button would not appear if Social Permissions were disabled

Platform v11.6.2 (October 19, 2022)

The following outlines changes and/or bug fixes for this release:

Platform v11.6.1 (October 7, 2022)

The following outlines changes and/or bug fixes for this release:

  • Fixed issue that prevented Fuel Gauges being deleted
  • Fixed issue that prevented Incident Report types showing in 'Incident Type' drop-down

Platform v11.6.0 (September 15, 2022)

The following outlines changes and/or bug fixes for this release:

  • Introduced 'Name' Field to the Employee results page for Sign Offs
  • Introduced a View Icon link on the Sign Off page directly to the Employee Results page
  • Fixed issue with Incident Report filter not appearing for multi-location accounts
  • Fixed issue regarding some non-English characters in files name showing an error message when attempting to upload
  • Fixed issue with Event Sessions when some users were being unregistered for the wrong session
  • Fixed issue with some SCORM modules not registering a pass on the second attempt after failing
  • Fixed issue with Account Report date field not being displayed in user timezone
  • Fixed issue where an error was shown after completing some E-learning modules in Training Academy
  • Fixed issue in Training Academy where an RTO Trailer was unable to preview E-learning packages
  • Fixed issue with 'Return to Platform' while completing an E-Learning Module in Training Academy where an error message was shown
  • Fixed issue with the World Level Mandatory Notice Report showing incorrect results
  • Fixed issue with the Overdue Mandatory E-learning report where incorrect results were shown when grouped by location
  • Fixed issue with some completion reports for Appraisals not being created
  • Fixed issue with Event Sessions list of times not showing correctly for some time zones
  • Fixed issue with Exit Interviews that could be sent with disabled templates
  • Fixed issue with Report Graph type not being   populated for Area-specific Training stats
  • Fixed issue with Service Desk selectors not displayed correctly in Safari
  • Fixed issue with Service Desk buttons not appearing for Categories with a large number of statuses

iOS Release v2.3.16 (August 2, 2022)

All users with an iOS app already installed will be asked to reinstall the app upon opening but should only take a few seconds to re-install.

For information on updating your World Manager App, please click HERE.

If you are installing the App for the first time, please click HERE. 

The following outlines notes for this release:

  • Republished App certificates for 2022

Platform v11.6 (July 14, 2022)

The following outlines changes and/or bug fixes in this release:

  • Release new API for Seek Integration in Recruitment, please click HERE for details

Important: There will be a data migration from 10am Wednesday, July 13 until Thursday, July 14. During this time hirers will not be able to post, edit or expire Seek job ads. Contact your Key Administrator or support@worldmanager.com for any questions.

iOS Release v2.3.15 (June 23, 2022)

All users with an iOS app already installed will be asked to reinstall the app upon opening but should only take a few seconds to re-install.

For information on updating your World Manager App, please click HERE.

If you are installing the App for the first time, please click HERE. 

The following outlines notes for this release:

  • Renewed App certificates for 2022

Platform v11.5.6 (June 8, 2022)

The following outlines notes for this release: 

  • Updated release version of Rustici Engine SCORM player v20.1.25.671 to resolve issue causing a "Fatal Error" message to be displayed

Platform v11.5.6 (May 13, 2022)

The following outlines notes for this release: 

  • Updated release version of Rustici Engine SCORM player v21.1.5.164

Platform v11.5.6 (April 23, 2022)

The following outlines bug fixes for this release: 

  • Updated "New SEEK Ad" phase button that appears on Recruitment positions that have not yet been posted to SEEK

Platform v11.5.5 (April 13, 2022)

The following outlines changes and/or bug fixes for this release:

Minimum Mobile Application Support (March 31, 2022)

The following outlines changes to the Minimum and Technical Requirements effective March 31, 2022:

  • Drop Application Support for iOS 12 meaning the minimum supported iOS and iPadOS version is 13
  • Drop Application Support for Android OS v8 and below meaning, the minimum supported version is 9

Platform v11.5.4 (March 16, 2022)

The following outlines new features and/or bug fixes for this release:

iOS Release v2.3.14 (February 23, 2022)

All users with an iOS app already installed will be asked to reinstall the app upon opening but should only take a few seconds to re-install.

For information on updating your World Manager App, please click HERE.

If you are installing the App for the first time, please click HERE. 

The following outlines other changes for this release:

  • Fixed issue where some SCORM packages would open in a new window not the App

Android Release v2.1.36 (February 23, 2022)

For information on updating your World Manager App, please click HERE.

Users with an Android app already installed may be forced to update the app upon opening depending on the device settings but most devices should automatically update. If users are installing the App for the first time, please click HERE.

Note: Not all Android App versions are released if a later version is created.

The following outlines changes and bug fixes for this release:

  • Fixed issue where some SCORM packages would open in a new window not the App

Platform v11.5.3b (February 22, 2022)

The following outlines new features and/or bug fixes for this release:

  • Fixed issue with saved reports not being sent automatically
  • Fixed issue when creating accounts the countries default timezone was not used
  • Fixed issue exporting or printing past Session Events where the page was timing out

Platform v11.5.3a (February 16, 2022)

The following outlines new features and/or bug fixes for this release:

  • Fixed performance issue affecting some Appraisals in My Training
  • Fixed issue scrolling horizontally to see Manuals and Files results in Stats and Reports
  • Fixed Exit Interview report that was showing all locations for single location Store and General Managers

Platform v11.5.3 (February 11, 2022)

The following outlines new features and/or bug fixes for this release:

  • Removed Manuals and Files from My Tasks Widget
  • Fixed issue with Service Desk where close times report was incorrect
  • Fixed issue where a blank Area/Location selector appeared when creating an account
  • Fixed issue when trying to reset eligibility of a trainee in the Education Suite
  • Fixed issue with 'Apply With Seek' for Candidates was not opening in a new browser window
  • Fixed issue with Area Manager Roles seeing unassigned Areas in Sign Offs
  • Fixed issue where Notice owners could not Save or Send a Notice on the last day of the month
  • Updated the minimum hours' eligibility for Education Suite for the Australian State Tasmania and Western Australia
  • Fixed issue where uploading Cover Images larger than 1000 x 205px did not scale correctly
  • Fixed issue with Customer Feedback Surveys showing 500 errors for some brands
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