World Manager provides continuous delivery releases for all mobile and platform releases. This means all-new platform or mobile versions including those relating to bug fixes or performance enhancements will be released automatically without notice.
Note: This excludes releases that introduce new functionality. These will continue to be released to playgrounds in advance of production (live) systems to give brands the opportunity to learn the new functionality and test it before it is released to production systems.
This page outlines all platform and app releases of note. Generally speaking, all new functionality releases are done on a Tuesday or Wednesday of any given week to production platforms. Days can vary slightly depending on the platform location. The below lists historical release information as well as any upcoming releases.
Android Release v3.0.4 (December 22, 2023)
For information on updating your World Manager App, please click HERE.
If you are installing the App for the first time, please click HERE.
The following outlines notes for this release:
- Fixed issue where push notifications were not being received on devices running earlier versions of Android
Platform v11.8.18 (December 20, 2023)
The following outlines changes and/or bug fixes for this release:
- Fixed issue where 'Optional Completion' (Training) report would not generate, when the "All Fuel Gauges" option was selected
- Fixed issue where Calendar widget was cut off due to large number of appointments
- Fixed issue where Notice widget was extending off the page due to large string of text
- Fixed (tool-tip) Help Centre article URLs within user profile 'Social' tab
Platform v11.8.17 (December 19, 2023)
The following outlines changes and/or bug fixes for this release:
- Introduced 'pinch zoom' support for the Android and iOS apps
- Introduced permission settings for editing account 'Start Date' field
- Updated Help (?) header icon to redirect to new (public) knowledge-base website
- Added support for Universal Android app
- Fixed issue where updating some user accounts was causing a blank page (500) error
- Fixed issue where users were able to access sequence-locked training via the My Tasks (Dashboard) widget
- Fixed issue where
.mov(iPhone) files were unable to be uploaded to the Manuals and Files and Contract Generation tools - Deployment of custom reports & scripts
Platform v11.8.16 (December 14, 2023)
The following outlines changes and/or bug fixes for this release:
- Fixed issue where admin-level accounts could not access Sign Offs page, if 'Manage' permission was disabled
- Fixed issue where applicants who applied with Seek were not calculated correctly (in source report)
- Fixed issue where an error message was appearing when adding Recruitment interviews to the Calendar
- Fixed issue where Training Academy (trainee) drop-down filters did not appear correctly
- Deployment of custom reports & scripts
Android Release v3.0.0 (December 11, 2023)
For information on updating your World Manager App, please click HERE.
If you are installing the App for the first time, please click HERE.
The following outlines notes for this release:
- Universal app
- Moved to the Play Store
Note: Attn: MDM users, you are no longer required to manually request & update the .apk file. Instead, please amend your configuration to fetch the app directly from the Play Store (ID com.franconnect.wm).
Platform v11.8.14 (November 29, 2023)
The following outlines changes and/or bug fixes for this release:
- Deployment of custom reports & scripts
Platform v11.8.13 (November 21, 2023)
The following outlines changes and/or bug fixes for this release:
- Fixed issue where Scheduling suite pages were not loading
Platform v11.8.12 (November 16, 2023)
The following outlines changes and/or bug fixes for this release:
- Fixed issue where 'all day' Calendar appointments were finishing a day short
- Fixed issue where the first location was not shown in the Performance Monitor widget
- Fixed issue where disabling the 'country' Careers Site filter was hiding the entire search bar section
- Fixed issue where an error message was appearing when viewing Training Academy potential trainees
- Deployment of custom reports & scripts
Platform v11.8.11 (November 8, 2023)
The following outlines changes and/or bug fixes for this release:
- Fixed issue where the login page would intermittently not load correctly
- Fixed issue where specific password expiry date was causing the Accounts tool not to load
- Fixed issue where E-Learning quiz "Back" and "Check" buttons were not displaying correctly on iOS devices
- Fixed issue where creating accounts via SOAP API (
addAccount) was not storing a password expiry date - Fixed issue where the Contract Generation (section) 'Insert Tag' option would intermittently not appear
- Fixed issue where Image Gallery widget 'play' button was not functioning
- Fixed issue where large videos were not resizing correctly in 'preview' mode
- Fixed issue where Customer Feedback invitees (pop-up) was not loading correctly
- Fixed issue where the error message was misaligned on the Forgotten Password page
- Deployment of custom reports & scripts
iOS Release v3.0.14 (November 7, 2023)
For information on updating your World Manager App, please click HERE.
If you are installing the App for the first time, please click HERE.
The following outlines notes for this release:
- Fixed issue where users were being intermittently logged out of the iOS app
Platform v11.8.10 (November 1, 2023)
The following outlines changes and/or bug fixes for this release:
- Fixed issue where accessing the Help tool was causing blank page (500) errors to occur throughout the platform
- Fixed issue where updating some user accounts was causing a blank page (500) error
- Fixed issue where Calendar appointments spanning multiple weeks were not displaying correctly
- Fixed issue where applying for a Recruitment position using a SEEK profile was resulting in an error
- Fixed issue where (pop-up) colour picker was not displaying correctly
- Deployment of custom reports & scripts
Platform v11.8.9 (October 25, 2023)
The following outlines changes and/or bug fixes for this release:
- Fixed issue where (E-Learning) training modules were duplicating for users that were moved to a different country
- Fixed issue where E-Learning modules could not be updated by admins who did not have the 'ACTIV' permission enabled
- Fixed issue where 'Completion Rates' report types in the Stats and Reports tool were only showing a single location for multi-location accounts
- Fixed issue where 'Location' drop-down in the Location Reviews tool was not filtering results correctly
- Fixed issue where 'Account Group' drop-down in the Location Reviews tool was not filtering results correctly
- Fixed issue where External Survey accounts were able to access all surveys
- Fixed issue where platforms with custom domains were redirecting direct links to the Dashboard
- Deployment of custom reports & scripts
iOS Release v3.0.13 (October 19, 2023)
For information on updating your World Manager App, please click HERE.
If you are installing the App for the first time, please click HERE.
The following outlines notes for this release:
- Fixed issue where E-Learning quiz causes (device) orientation to get stuck in 'landscape' mode
Platform v11.8.8 (October 18, 2023)
The following outlines changes and/or bug fixes for this release:
- Introduced various E-Learning tool feature enhancements (as below), please click HERE
- Event logs for E-Learning templates
- Date validation
- Hover cards
- Changes to the ordering of the E-Learning template
- New feature for completion time
- Deployment of custom reports & scripts
Platform v11.8.7 (October 13, 2023)
The following outlines changes and/or bug fixes for this release:
- Fixed issue where Scheduling suite pages were not loading
- Fixed issue where the incorrect account UUID value was returned via (OAuth) SSO
- Deployment of custom reports & scripts
iOS Release v3.0.12 (October 10, 2023)
For information on updating your World Manager App, please click HERE.
If you are installing the App for the first time, please click HERE.
The following outlines notes for this release:
- Fixed issue where a login error message would appear, each time it was closed and reopened
Platform v11.8.5 (September 28, 2023)
The following outlines changes and/or bug fixes for this release:
- Introduced 'Allow Multi-Session Login' functionality to restrict accounts to single sessions, please click HERE
- Fixed issue where expired passwords were not refreshing when updated via SOAP API
- Deployment of custom reports & scripts
iOS Release v3.0.11 (September 25, 2023)
For information on updating your World Manager App, please click HERE.
If you are installing the App for the first time, please click HERE.
The following outlines notes for this release:
- Fixed issue where users would be logged out of the app, each time it was closed and reopened
- Fixed issue where (pop-up) login form was not appearing upon app reopening
Platform v11.8.4 (September 21, 2023)
The following outlines changes and/or bug fixes for this release:
- Deployment of custom reports & scripts
Platform v11.8.3 (September 14, 2023)
The following outlines changes and/or bug fixes for this release:
- Fixed issue where custom Achievement Award icons were not loading correctly
- Deployment of custom reports & scripts
iOS Release v3.0.10 (September 6, 2023)
For information on updating your World Manager App, please click HERE.
If you are installing the App for the first time, please click HERE.
The following outlines notes for this release:
- Fixed issue where (pop-up) login form was not appearing, causing user credentials to not get saved
- Fixed issue where the back button in the (top) header bar was appearing twice
Platform v11.8.2 (August 29, 2023)
The following outlines changes and/or bug fixes for this release:
- Introduced a new header icon in the E-Learning tool, to indicate when a module has Mandatory Training enabled
- Introduced new icons for system-based Achievement Awards
- Fixed issue where users assigned to 'Store Manager' and 'Employee' groups could not be assigned to multiple locations via SOAP API
- Deployment of custom reports & scripts
Platform v11.8.1 (August 23, 2023)
The following outlines changes and/or bug fixes for this release:
- Introduced a new header icon in the E-Learning tool, to indicate when a module has Tenure Targeting enabled
- Fixed issue where Service Desk export does not show ticket submitter name (if disabled)
- Deployment of custom reports & scripts
Platform v11.8.0 (August 10, 2023)
The following outlines changes and/or bug fixes for this release:
- Introduced Tenure Targeting to E-Learning (based on account start date), please click HERE
- Deployment of custom reports & scripts
Platform v11.7.5 (July 27, 2023)
The following outlines changes and/or bug fixes for this release:
- Fixed issue where 'export' links were not working in some advanced (custom) reports
- Deployment of custom reports & scripts
Platform v11.7.4 (July 20, 2023)
The following outlines changes and/or bug fixes for this release:
- Introduced force reset functionality for 'In Progress' E-Learning modules
- Platform-wide max. file size Limits increased, please click HERE
- Fixed issue where users could not reset their password due to Google reCAPTCHA
- Fixed issue where user logins were blocked in certain countries due to Google reCAPTCHA
- Deployment of custom reports & scripts
Platform v11.7.3 (July 13, 2023)
The following outlines changes and/or bug fixes for this release:
- Fixed issue where login form did not appear for users linking their existing account via SSO
- Deployment of custom reports & scripts
Platform v11.7.2 (July 5th, 2023)
The following outlines changes and/or bug fixes for this release:
- Fixed issue where Help tool was not loading
Android Release v2.2.0 (June 30, 2023)
All users with an Android app already installed will be asked to reinstall the app upon opening but should only take a few seconds to re-install.
For information on updating your World Manager App, please click HERE.
If you are installing the App for the first time, please click HERE.
The following outlines notes for this release:
- Added support for SSO
iOS Release v3.0.8 (June 30, 2023)
For information on updating your World Manager App, please click HERE.
If you are installing the App for the first time, please click HERE.
The following outlines notes for this release:
- Added support for SSO
Platform v11.7.1 (June 29, 2023)
The following outlines changes and/or bug fixes for this release:
- Added support for SSO
- Introduced Google reCATCHA v3
- Deployment of custom reports & scripts
Platform v11.6.14 (June 14, 2023)
The following outlines changes and/or bug fixes for this release:
- Deployment of custom reports & scripts
iOS Release v3.0.6 (June 1, 2023)
For information on updating your World Manager App, please click HERE.
If you are installing the App for the first time, please click HERE.
The following outlines notes for this release:
- Universal app
- Moved to the App Store
Note: Attn: MDM users, you are no longer required to manually request & update the .ipa and .plist files. Instead, please amend your configuration to fetch the app directly from the App Store (ID 6448138883).
Platform v11.6.13 (May 25, 2023)
The following outlines changes and/or bug fixes for this release:
- Deployment of custom reports & scripts
Platform v11.6.12 (May 17, 2023)
The following outlines changes and/or bug fixes for this release:
- Fixed issue where users couldn't see or finish their KPIs because the KPI "view" page wasn't loading
- Fixed issue where users with an email address as their username were unable to reset their password using the 'Forgotten password' function
- Deployment of custom reports & scripts
Platform v11.6.11 (May 4, 2023)
The following outlines changes and/or bug fixes for this release:
- Deployment of custom reports & scripts
iOS Release v2.3.20 (April 20, 2023)
All users with an iOS app already installed will be asked to reinstall the app upon opening but should only take a few seconds to re-install.
For information on updating your World Manager App, please click HERE.
If you are installing the App for the first time, please click HERE.
The following outlines notes for this release:
- Republished App certificates for 2023
Platform v11.6.10 (April 20, 2023)
The following outlines changes and/or bug fixes for this release:
- Fixed issue where updated 'expired' passwords were not refreshing, causing affected users to not be able to login
- Fixed issue where 'Completion Rates' report types were not generating any data (when viewed by 'country' specifically)
- Fixed issue where the logged in user's account name was not appearing in their profile area/card (top right)
- Deployment of custom reports & scripts
Platform v11.6.9 (April 13, 2023)
The following outlines changes and/or bug fixes for this release:
- Released back-end changes in preparation for Single Sign-On (SSO)
Platform v11.6.8 (April 6, 2023)
The following outlines changes and/or bug fixes for this release:
- Fixed issue where platform emails containing special (UTF-8) characters in the subject line were not sending
- Deployment of custom reports & scripts
Platform v11.6.7 (March 23, 2023)
The following outlines changes and/or bug fixes for this release:
- Deployment of custom reports & scripts
Platform v11.6.6 (March 9, 2023)
The following outlines changes and/or bug fixes for this release:
- Fixed issue where video widget thumbnails were not appearing
- Deployment of custom reports & scripts
Platform v11.6.5 (February 24, 2023)
The following outlines changes and/or bug fixes for this release:
- Back-end changes to optimise platform release process
Platform v11.6.4 (February 16, 2023)
The following outlines changes and/or bug fixes for this release:
- Introduced Location, Account Group, Review Type and Completed By filters for Store Managers with Location Reviews