Sending Exit Interview in World Manager Integrated system
The Exit Interviews feature is now available for customers using World Manager Integration. Since exit interviews are triggered when deactivating a user, the process begins in the FranConnect User Management section. Before proceeding, ensure that exit interviews are properly configured for the ...
Location Manager changing an Employee's Password
Navigate to your Admin settings by clicking the gear icon at the top of the FranConnect page. Click on ‘Manage Users’. Click the ‘Gear’ icon next to the account and select ‘Change Password’. Enter the new password and click on ‘Save’. The password will be updated for the employee account.
Location Manager searching a Employee
Navigate to your Admin settings by clicking the gear icon at the top of the FranConnect page. Click on ‘Manage Users’. You can use the search bar or browse the list to find a specific user account. Different filters are also available on the page depending on what fields are relevant to the use...
Location Manager deleting an Active Employee
Note: This process removes the user completely from the system and cannot be restored. Navigate to your Admin settings by clicking the gear icon at the top of the page. Click on ‘Manage Users’. Click the ‘Gear’ icon for the particular account you want to delete and select ‘Delete’. Click ‘Ok’ ...
Location Manager Activating a previously Deactivated Employee
Navigate to your Admin settings by clicking the gear icon at the top of the FranConnect page. Click on ‘Manage Users’. Click on the ‘Deactivated Users’ tab. Click the ‘Gear’ icon next to the particular account, then select ‘Activate’. Click ‘Ok’ on the confirmation message. After this, the us...
Location Manager Deactivating an Employee
Navigate to your Admin settings by clicking the gear icon at the top of the FranConnect page. Click on ‘Manage Users’. Click the ‘Gear’ icon next to the employee account to deactivate and click on 'deactivate'. Click ‘Ok’ on the confirmation message. The employee user account will be deactivat...
Location Manager changing an Account Group for an Employee
Navigate to your Admin settings by clicking the gear icon at the top of the page. Click on ‘Manage Users’. Click the ‘Gear’ icon next to the employee account to update its account group and click on 'Modify'. From the ‘World Manager Account Group’ dropdown, select an option under ‘Employee.’ ...
Location Manager Removing Employee from a Location
Click Information Manager on the left-hand sidebar and select ‘Locations’ from the dropdown menu. Choose the location where you want to disassociate the existing employee from. For example, in this case, we’ll disassociate the employee from the location HP-002. Now, click on the ‘Users’ tab. C...
Location Manager adding Employees to Locations
Click Information Manager on the left-hand sidebar and select ‘Locations’ from the dropdown menu. Choose the location you want to assign the existing employee to. For example, in this case, we’ll add the employee to location HP-002. Now, click on the ‘Employees’ tab from the left tabs. Click o...
Location Manager creating an Employee for multiple locations
Location Manager creating an Employee for multiple locations Note: To give an employee access to multiple locations, the Location Manager must also be linked to those locations. Navigate to your Admin settings by clicking the gear icon at the top of the page. Click on ‘Manage Users’. Click ...
Location Manager creating an Employee for a single location
Navigate to your Admin settings by clicking the gear icon at the top of the page. Click on ‘Manage Users’. Click on ‘Add User’. Fill in the user details. Check the ‘World Manager Access’ box. Select the World Manager Account Group (choose any one group under Employee) and select the World Man...