File Downloads report in Communications / I.T. Stats tracks separate downloaded files if the file has been updated in an existing file. In the example below, the .PNG file that was uploaded originally was blue.png and has since been updated with a new file called blue(2).png but the file description name remains the same. This means the report now tracks downloads on the file itself, showing separate download totals.
Tip: We recommend any time a file needs updating to make that file inactive and upload a brand new file with a new file name.
Please contact a member of the brand team or email: firstname.lastname@example.org if you have any questions.