How to get Customer Feedback Easily in Info Manager

If you have the Information Manager Module in FranConnect then you have the ability to track customer feedback directly in your FranConnect system. This will show in your system as Customer Complaints.


First go to the Admin > Info Manager > Manage Web Form Generator to see all the Web Forms created in your system.


In here you should see the web from named Feedback Information


Selecting this web form, you can then get the Web URL that can be used on your website.

Picture4.pngOr you can go to the fourth tab in this section to the confirmation page, to get an inline frame version of the page.



Now when customer add their comments for any location, the data would go directly into your Information Manager section of your system.


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