How to Use Invoice to Pay to Receive Payments

FranConnect's Invoice to Pay feature offers a streamlined process for managing payments within the FranConnect environment. This article guides FranConnect customers through the enablement steps, ensuring a smooth and efficient payment process.

Note: If you don't have access to Invoice to Pay, please reach out to your contact at FranConnect to enable it. Additionally, a franchise user must be in an Active status in order to make manual payments, set up auto-payments, and receive payment notifications.


Configuring Flywire Payment Settings

Once you have reached out to your FranConnect contact and activated Invoice to Pay, there are still steps you must take to finish the configuration. To begin, log into your FranConnect environment. Click the gear icon at the top of the page to access your Admin settings.


On the following page, click Finance on the left-hand sidebar.


From the "Finance" box, click Configure Flywire Payment Preferences.


You will be taken to the following page:


There are three payment methods available to select. Let's take a closer look at each one.

  • Manual: The franchisee will manually pay each invoice in FranConnect.
  • Automatic: The franchisee will set a payment method for autopay, and invoices will automatically be paid from this payment method.
  • Both (Manual/Automatic): The franchisee will choose whether to pay manually or configure autopay.

Additionally, you can set due dates and reminder dates, configure late payment reminder frequency for manual payments, as well as review and update notification content.

Once you have confirmed that all of the settings you have entered are correct, click SAVE at the bottom of the page. Next, let's take a look at how to enable or disable the payment gateway for your individual franchises.

Enabling/Disabling the Payment Gateway for a Franchise

To enable or disable the payment gateway for a franchise, navigate back to the "Finance" section of Admin as we did in the previous section. Click Enable/Disable Payment Gateway for Franchise(s).


From this page, you can filter by franchise ID or select a franchise ID from the default list. Once you have located the franchise for which you wish to enable or disable the payment gateway, click the ... adjacent to it. Select Enable or Disable from the drop-down menu depending on its current state.


You can also enable the payment gateway for multiple franchises at once by checking multiple franchises and then clicking ENABLE PAYMENT GATEWAY at the top of the page.


Note: This setting can only be enabled for units that do not currently have any open or partially paid invoices.

Finally, let's take a look at how to configure franchise user permissions to enable Invoice to Pay.

Managing Franchise User Permissions

The last thing we need to do to enable Invoice to Pay is to give at least one franchise user permissions for Accounts Payable. To do so, click the gear icon at the top of the page as we did in the first section. This time we will be accessing the "Users" section at the top of the page. Click Franchise Users from the Admin page.


On the ensuing page, locate the franchise user you wish to enable and click the gear icon adjacent to their name. Select Modify from the drop-down menu.


On the following page, check the Accounts Payable box.


Click Save at the bottom of the page once you have checked this box. Your user will have to configure their payment information to set up autopay.


This guide aims to provide a clear and detailed walkthrough of the Invoice to Pay feature, ensuring that FranConnect users can navigate and utilize this function with ease and efficiency.

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