Communication / I.T. Stats - Account Changes (World)

The Communication / I.T. Stats tool provides a report on 'Detailed Stats' for Account Changes, Logins, Average Time in System and Track Deletions.

This article provides instructions on 'Detailed Stats' for Account Changes. See below:

1. Choose desired Target Group(s)

Note: From World Level, 'View' is only available By Country. However, there are multiple views available from National Level, such as; Area, Location and Individual.

2. Choose 'Detailed Stats → Account Changes', then choose the "Target Account" and "Target Fields" you wish to report on (in this example we'll choose "All Accounts" and "All Fields")

3. Click the Generate button

4. Once the report has been generated (on the page), you will see multiple reporting types/buttons to view this data in, as shown below:

Save - Allows you to save this specific report (click here for more information)

Print - Opens a PDF version of the data (in .PDF format)

CSV - Opens a CSV version of the data (in .CSV format)

Excel - Opens an Excel version of the data (in .XLS format)

Graph - Displays a visual graph of the data (example below)

Note: The Graph option is not available when the 'View' type chosen is By Individual.

Tip: To change the colour of the Graph, simply click the Graph button multiple times.

Below you can see an example of this report which details the following:

  • Account name the change was applied to
  • What type of change was made to that account (including 'From' and 'To')
  • Account name the change was made by
  • Date and time the change was made
Name Changed From To Changed By Date
John Smith Name Jonathan Smith John Smith Tiffany Brand 25 August 2018 03:23 pm
Peter Citizen Username peter.citizen PCitizen David Green 05 April 2018 11:45 am
Jane Doe Active Inactive Active Roger Moore 18 February 2018 09:03 am

 

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