Submitting External Surveys
In this article, we would show how External Surveys are accessed and how a user submits a completes an External SurveyAccessUsually, External Surveys are accessed as a normal account will log in to the platform with the difference that this account will only have access to complete External Surve...
Creating an External Survey Account
The surveys produced by the External Survey tool are only accessible from special accounts called External Survey accounts. These account types are used for the sole purpose of completing these surveys, and are typically used in Mystery Shopper type scenarios. These accounts can only be created a...
Adding Sections to External Surveys
Sections are a way for you to divide the External Survey into smaller, more manageable parts. Once the External Survey has been created, you are ready to start adding Sections, after which you will be able to add questions.In the External Surveys tool, click on the name of the External Survey tha...
Creating an External Survey
This article provides details on the different options that are available when creating External Surveys. These are the same options shown when editing existing External Surveys. OptionsName – The main reference given to this External Survey. This is the name that surveyors will see when deciding...