Passwords & System Access

How to Manage Users in FranConnect

One of the essential tasks when setting up your FranConnect environment is adding users, so that your team can collaborate efficiently and access relevant information. In this article, we will cover how to manage users in your FranConnect environment. Note: You will be billed for each user you ad...

Managing Inactive Users

User activity in the system is important for growth and success of every franchise whether it is corporate users, franchise users or system users. In this guide, we will cover how you can create an excel report of Inactive Users in FranConnect. Start by making the changes in the Admin area. From ...

Configure Login and Passwords

FranConnect SKY provides the ability to define the user’s login experience and level of security. A user will need permissions to set this feature. Role of “Corporate Administrator”. Since the Corporate User will need to add other users, including other Corporate users, Regional, Divisional (if a...

How to Reset Your Password for FranConnect

If you've forgotten your FranConnect password or are having trouble accessing your account, don't worry—this guide will walk you through the simple steps to reset it. Whether you're resetting it through the password reset option or need additional support from your admin, we'll cover the process ...