How to Manage Users in Your FranConnect Environment
One of the essential tasks when setting up your FranConnect environment is adding users, so that your team can collaborate efficiently and access relevant information. In this article, we will cover how to manage users in your FranConnect environment. Note: You will be billed for each user you ad...
How do I Manage User Accounts
To manage user accounts, go to the corresponding user page where you will find the list of users. Admin > Users. You can use the Search option at the top to search for different users. To view information for a specific user, click the account hyperlink to open the information about that user ...
Managing Inactive Users
User activity in the system is important for growth and success of every franchise whether it is corporate users, franchise users or system users. In this guide, we will cover how you can create an excel report of Inactive Users in FranConnect. Start by making the changes in the Admin area. From ...
Configure Login and Passwords
FranConnect SKY provides the ability to define the user’s login experience and level of security. A user will need permissions to set this feature. Role of “Corporate Administrator”. Since the Corporate User will need to add other users, including other Corporate users, Regional, Divisional (if a...
How do I reset my Password?
Having Trouble Logging In? If you know your Login ID, you can click "Forgot Password " on the main Login screen to get your password by supplying your email. You will be sent a One-Time Password (OTP). When you receive the OTP, enter this in this one time, and then you will be prompted to reset...