The below instructions detail the process for:
- Downloading and Installing Your World Manager App
- Logging into Your World Manager App
- Enabling Push Notifications
Note: We recommend using the latest iOS version to ensure your devices are running at their best.
Important: Only the latest versions of iOS 13, 14, 15, and 16 are supported. Please refer to the Minimum & Recommended Technical Requirements article for more information.
Downloading and Installing Your World Manager App
If you are installing the app for the first time, please follow the below work instructions before using the app.
Method #1) Via a Browser
1. Open the native browser on your device (in this example, we'll be using Safari)
2. In the address bar, enter your platform URL, then tap the “Go” button
3. At the top of the screen, tap on the “GET” button – this will open the App Store app
Attention: If the "GET" button does not appear within the Safari browser, Go to Settings → Safari → Request Desktop Website and disable the "All Websites" option, then reload the (browser) page.
4. Within the App Store, tap on the "GET”"button
5. Tap on the "Install" button
Method #2) Via the App Store
1. Open the ‘App Store’ app
2. Type FranConnect World Manager in the Search bar
3. Tap on the "FranConnect World Manager" app (within the results page)
4. Tap on the “GET” button
5. Tap on the "Install" button
6. Once the install is complete, tap on the "OPEN" button
Logging into your World Manager App
Once the World Manager app has been successfully installed on your device, you can now log in using the following instructions:
1. Find + open the 'World Manager' app
2. In the text field, enter your platform URL, then tap on the “Continue” button
3. Enter your credentials, then tap on the "Login" button
Changing Platform URL
Once logged in, you are able to change the platform URL. This is especially handy if you have access to multiple World Manager platforms, allowing you to access & receive notifications from all simultaneously.
You can change the platform URL using the following instructions:
1. Tap on the three (3) dot menu in the top right corner of the app
2. Tap on “Change Platform URL”
3. In the text field, enter a different platform URL, then tap on the “Continue” button
Enabling Push Notifications
Whilst logged in, access the app menu by tapping on the three (3) dot menu in the top right corner of the app, then tap on the "Notification Settings" option and configure accordingly.
Tip: You can change your app notification settings at any time by accessing the 'Notification Settings' options.