Linking QR codes to Customer Feedback
QR codes (abbreviated from Quick Response codes) are a type of barcode. These barcode types are used to link to URLs. In this article we are going to show you how to convert a Public Access URL into a QR code so external users can complete a customer feedback survey just by scanning the code.Tip...
Adding Sections to Customer Feedback Surveys
Sections are a way for you to divide the Customer Feedback survey into smaller, more manageable parts. Once the survey has been created, you are ready to start adding Sections, after which you will be able to add questions.In the Customer Feedback tool, click on the name of the survey that you wo...
Creating Email Templates
This article provides instructions to create Email Templates specifically for Customer Feedback surveys.Note: In order to create a Customer Feedback survey at least one Email Template should exist. Multiple templates can be created for this tool, to adjust to specific needs.To create an Email Tem...
Creating a Customer Feedback Survey
This article provides details on the different options that are available when creating Customer Feedback surveys. These are the same options shown when editing existing Customer Feedback. OptionsName – The main reference given to this survey. This is the name that customers will see when complet...