Modifying a User's Password

Note: Modifying a user's password is the same process regardless of the type of user you are modifying. In our example, we use a Location user.

Part One - For FranConnect, navigate to your Admin settings by clicking the gear icon at the top of the page in FranConnect.

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Click the user type you wish to modify. In our example, we will click Location Users.

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Click the gear icon corresponding to the user whose password you wish to change. Then click Change Password.

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Enter the new password, confirm it, and click Save.

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Notify the user of the password change and send them their new password securely.

Part Two - For World Manager, click the gear icon at the top of the page in FranConnect to access your Admin settings.

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Click the user type you wish to modify. In our example, we will click Location Users.

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Click the gear icon corresponding to the user whose password you wish to change. Then click Manage WM Account.

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Enter the new password in the "New Password" field, and click Update.

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Note: You can still access users via the World Manager menu as well. To do so, follow the Training and Development → Settings → Account path.

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