Note: Modifying a user's password is the same process regardless of the type of user you are modifying. In our example, we use a Location user.
Part One - For FranConnect, navigate to your Admin settings by clicking the gear icon at the top of the page in FranConnect.
Click the user type you wish to modify. In our example, we will click Location Users.
Click the gear icon corresponding to the user whose password you wish to change. Then click Change Password.
Enter the new password, confirm it, and click Save.
Notify the user of the password change and send them their new password securely.
Part Two - For World Manager, click the gear icon at the top of the page in FranConnect to access your Admin settings.
Click the user type you wish to modify. In our example, we will click Location Users.
Click the gear icon corresponding to the user whose password you wish to change. Then click Manage WM Account.
Enter the new password in the "New Password" field, and click Update.
Note: You can still access users via the World Manager menu as well. To do so, follow the Training and Development → Settings → Account path.