Editing & Deleting a Contact

As an administrator, you have the ability to 'edit' and 'delete' contacts in the Contact Us tool from within the platform.

Editing a Contact

See instructions below for editing contacts:

1. Select a country

2. Go to Communication → Contact Us

3. Click on the 'edit' icon next to the contact name (right-hand side)

4. Update the field data (as per your requirement)

5. Click on the Update button

Deleting a Contact

See instructions below for deleting contacts:

1. Select a country

2. Go to Communication → Contact Us

3. Click on the 'delete' icon next to the contact name (right-hand side)

4. In the prompt that appears, click on the OK button

Once done, you should see a confirmation message at the top of the screen:

Bulk Deleting Contacts

Whilst it is not possible to 'delete' contacts in bulk within the platform. Our Support Team can assist you with this.

To submit a bulk delete request, please contact our Support Team at wmsupport@franconnect.com

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