As an administrator, you have the ability to 'edit' and 'delete' contacts in the Contact Us tool from within the platform.
Editing a Contact
See instructions below for editing contacts:
1. Select a country
2. Go to Communication → Contact Us
3. Click on the 'edit' icon next to the contact name (right-hand side)
4. Update the field data (as per your requirement)
5. Click on the Update button
Deleting a Contact
See instructions below for deleting contacts:
1. Select a country
2. Go to Communication → Contact Us
3. Click on the 'delete' icon next to the contact name (right-hand side)
4. In the prompt that appears, click on the OK button
Once done, you should see a confirmation message at the top of the screen:
Bulk Deleting Contacts
Whilst it is not possible to 'delete' contacts in bulk within the platform. Our Support Team can assist you with this.
To submit a bulk delete request, please contact our Support Team at wmsupport@franconnect.com.