As an administrator, if you wish to share a file that has been uploaded to the platform with an external party, this must be done using the External Link functionality. In addition to the standard content management functions that are available to administrators when viewing the Manuals and Files tool, there is a link icon.
Link Icon presents a window that shows the Internal Link and for administrators also shows the External Link as shown below. This can be copied using the Copy button.
Tip: If the file does not need to be accessed by someone outside of the platform we recommend using Internal Links in all cases