The My Tasks widget is a Dashboard widget that displays new content that has been assigned or targeted to a user.
Important: If you are an administrator, please note that the My Tasks widget will only update correctly when a user actually logs onto the platform.
This means that during emulation, the My Tasks widget will not display the correct and up-to-date My Tasks entries. However, when the user themselves logs in (directly), it will update accordingly.
The following is a list of items that may appear, and the conditions surrounding changes to these items:
| Tool | Item is displayed when | Item is removed when | Update Frequency |
|---|---|---|---|
| Appointment replies | A user has left a reply to an Appointment or, to another reply in the Appointment | The reply has been read | Immediate |
|
Appraisals |
An Appraisal has been targeted to the user | The Appraisal has been completed and signed off | Overnight |
| E-Learning | An E-Learning module has been targeted to the user | The E-Learning module has been completed | Overnight |
| Events | An Event has been targeted to the user | The Event date has passed | Immediate |
| Incidents Reports (Action Plan only) | An Incident Report action plan has been assigned to the user | The Incident Report action plan has been marked as complete | Immediate |
| Internal Surveys | An Internal Survey has been targeted to the user | The Internal Survey has been completed | Overnight |
| KPI | A KPI has been targeted for the user to complete | The KPI has been signed off | Overnight |
|
Mandatory E-Learning |
An E-Learning module has been marked as 'mandatory' and targeted to the user | The mandatory E-Learning module has been completed | Overnight |
| Notices (Replies only) | A user has left a reply to a Notice or to another reply in the notice | The Notice reply has been read | Immediate |
| Service Desk | A Service Desk ticket has been assigned to the user | The Service Desk ticket has been closed | Immediate |
| Service Desk Tickets Awaiting Rating | A Service Desk ticket has been closed and has not yet been rated | The Service Desk ticket has been given a rating | Immediate |
|
Sign Offs |
A Sign off has been targeted to the user | The Sign Off has been completed | Overnight |
| Training Academy communication | A user has sent a message in the Training Academy suite | The message has been read | Immediate |
| Written Tests - Awaiting marking | A user has completed a Written Test and is waiting to be marked (Managers only) | The Written Test has been marked | Overnight |
| Written Tests - To be completed | A Written Test has been targeted to the user | The Written Test has been completed (graded tests will still appear as 'Not Marked' until the following morning) |
Overnight |
If you require any assistance with the My Tasks widget, please contact our Support Team at wmsupport@franconnect.com.