Introduction to the Support Module
FranConnect's Support module is a key tool for anyone running a franchise. It helps solve problems quickly, keeping everything running smoothly. In this article, we'll show you how to use this module effectively. You'll learn about its features, how to make the most of them, and tips for getting ...
Posting a message to a Trouble Ticket
In responding to a ticket, you may need to post a message back to the submitter, and to others solving the ticket. To respond to a ticket, open that ticket from the list and go to the Post Message section of the page. You can choose to simply type a solution message, attaching supporting docs if ...