Account Access & Security
Browse Account Access & Security Topics
Each guide includes annotated steps, screenshots, and a video walkthrough.
Supported authentication methods for single sign-on
Supported authentication methods for single sign-onSAML is the supported protocolThe FranConnect Identity Provider Solution supports SAML for authentication. SAML is the only protocol supported at this time.OIDC is not supportedOpenID Connect (OIDC) is not supported. If you are evaluating a third...
Can you help me gain access to my account?
How to Gain Access to Your FranConnect AccountIf you are unable to access your FranConnect account, this guide will help you understand the proper procedure to regain access securely and efficiently.Why FranConnect Support Cannot Grant Account AccessFor security reasons, FranConnect's Support tea...