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Each guide includes annotated steps, screenshots, and a video walkthrough.
Candidate Coach: How Quiet Hours Work for SMS Messages
Product: FranConnect Franchise Sales (Sky) – Candidate Coach Category: Lead Management / ConfigurationOverviewCandidate Coach observes Quiet Hours so that leads don't get follow-up texts late at night or early in the morning. This article covers when Quiet Hours apply, which messages they hold, a...
Best Practices: Franchisee Support
Franchisee Support is only as strong as the documents you provide. The practices below help you keep performance high and ensure the agent remains safe and useful for your franchise owners.Step-by-Step InstructionsFollow these practices to keep the Franchisee Support agent accurate and useful1Mon...
Best Practices: Sales Coach
Sales Coach is only as strong as the documents you provide and how your lead owners use it. The practices below cover both sides — keeping your knowledge base sharp and training your team to prompt effectively.Step-by-Step InstructionsFollow these practices to get reliable answers from the Sales ...
Candidate Coach: Feature List
OverviewThis document summarizes the features and out-of-scope items for Candidate Coach.Features Lead Qualification: Candidate Coach asks qualifying questions to understand lead needs and automatically updates the lead status based on responses.Outlook Scheduling: The system connects to Outlook ...
Guide on Setting Up The Franchisee Support AI Bot
The Franchisee Support is a Frannie AI agent built for franchise owners. It serves as a comprehensive operations assistant that helps franchisees run day-to-day business activities more efficiently. The agent provides guidance across operations, customer engagement, marketing, compliance, technol...
Guide on Setting Up Agreements Assist Bot for Franchise Admins and End-users
Agreements Assist – Setup and Usage GuideOverviewAgreements Assist is an AI-powered feature within FranConnect that helps users extract and review key contractual information from agreement and lease documents.The system analyzes uploaded documents and extracts relevant details such as agreement ...
How to Configure Data Sources for Frannie AI Agents
OverviewFrannie AI’s builder agents — Sales Coach and Franchisee Support — provide intelligent responses based on the data sources they are connected to. Configuring these data sources ensures the agents have accurate, relevant information to work with.Sales Coach is designed for franchise develo...
How Quiet Hours and SMS Delivery Status Work in Candidate Coach
Candidate Coach communicates with your leads through three types of automated messages: a lead message, a follow-up, and a reminder. Together these carry the conversation forward, from the first point of contact through to the action you need the lead to take.Because these messages are automated,...
Guide on Setting Up The Franchisee Support AI Bot
The Franchisee Support is a Frannie AI agent built for franchise owners. It serves as a comprehensive operations assistant that helps franchisees run day-to-day business activities more efficiently. The agent provides guidance across operations, customer engagement, marketing, compliance, technol...
Guide on Setting Up The Franchisee Support AI Bot
The Franchisee Support is a Frannie AI agent built for franchise owners. It serves as a comprehensive operations assistant that helps franchisees run day-to-day business activities more efficiently. The agent provides guidance across operations, customer engagement, marketing, compliance, technol...
Guide on Setting Up Sales Coach AI Bot
Sales Coach is a Frannie AI agent that helps lead owners handle objections, prepare for calls and convert more leads. This guide shows admins how to give users access, load the documents it learns from, and keep it sharp.Before you beginYou need a Corporate Administrator role, or a role with Can ...