The operating systems, browsers, devices and file formats supported by FranConnect Sky and the FranConnect mobile apps as of the r26-August release.
Before you begin
Update your mobile apps to the latest version from the app store to get current performance improvements and fixes.
Desktop — operating systems and browsers
Windows 11
Supported browsers
Chrome 150.0.7871.115
Firefox 152.0.1
Mac 26.5.2 Tahoe
Supported browsers
Chrome 150.0.7871.130
Safari 26.5.2
Firefox 153
Chromebook
Supported browsers
Chrome 150.0.7871.150
Mobile — minimum OS per app
iOS
Field Ops
iOS 26.5 & above
FranConnect (FCSKY)
iOS 26.5 & above
CRM
iOS 26.5 & above
World Manager
iOS 26.5 & above
Analytics
iOS 26.5 & above
Frannie AI
iOS 26.5 & above
Android
Field Ops
Android 15 & above
FranConnect (FCSKY)
Android 15 & above
CRM
Android 15 & above
World Manager
Android 15 & above
Analytics
Android 15 & above
Frannie AI
Android 15 & above
Supported devices
iOS: iPhone 14 and above; iPad Air. Android: Samsung Galaxy S23 and above; Google Pixel 10 and above. Mobile browser: Chrome 150.0.
Important
FranConnect Sky Web has only limited support in tablet browsers (iPad and Android). The experience is not optimal there — use the FranConnect mobile apps instead.
Outlook
macOS
Microsoft Outlook 365
Version 16.110.1
Windows
Microsoft Outlook 365
Version 1.2026.707.300
Document preview and supported file formats
Document preview now runs on GroupDocs instead of the previous Google Docs integration, and all supported formats continue to preview as before.
Sales
.flv
.swf
.wmv
.mpeg
.mpg
.avi
.mov
.pdf
.jpg
.jpe
.jpeg
.gif
.heic
.dwg
Hub
gif
jpg
jpeg
png
tif
tiff
dwg
pdf
xls
csv
xlsx
mov
mpeg
mpg
swf
flv
mp4
wmv
.heic
Training
html
htm
ppt
pptx
pps
ppsx
wmv
avi
mov
pdf
swf
flv
dwg
mp4
zip
mp3
.heic
Info Mgr
gif
jpg
jpeg
png
tif
tiff
dwg
pdf
xls
csv
xlsx
mov
mpeg
mpg
swf
flv
mp4
wmv
.heic
Numbers
Keynote
Field Ops
.csv
.xls
.xlsx
.exe
.ppt
.pptx
.pps
.ppsx
.flv
.dot
.dotx
.doc
.docx
.msg
.eml
.psd
.rtf
.mov
.dst
.pages
.numbers
.key
.heic
.pdf
.zip
.mp4
.avi
.wmv
.txt
.bmp
.gif
.jpeg
.jpg
.png