Introduction

This article explains why your checklist may not be displaying correctly or why it might not be available for assignment in FranConnect. Understanding common causes and how to resolve them will help ensure smooth checklist management at your locations.

Common Causes of Checklist Display Issues

Checklist display problems often arise due to one or more of the following reasons:

• Mismatch between the project start date and the checklist assignment date.
• The checklist has been deleted or removed from the specific location.

How to Resolve Checklist Display Problems

Follow these steps to troubleshoot and correct checklist display issues within the FranConnect platform:

1. Verify that the checklist is properly assigned to the location and that the project start date aligns with the checklist activation period.
2. Check if the checklist has been accidentally deleted. If so, reinstate the checklist by recreating it or restoring it from a backup.
3. Review location and assignment settings to confirm the checklist visibility and access permissions for the designated users.
4. If issues persist, clear your browser cache or try accessing the platform from a different browser to rule out local display problems.

Additional Support

If you continue to experience difficulties with checklist display or assignment, please contact FranConnect support for personalized assistance. Visit our Help Center at https://help.franconnect.com/hc/en-us/ or reach out to your dedicated support representative.

Conclusion

Proper checklist management is vital for operational efficiency and compliance. By following the troubleshooting steps outlined above, you can quickly resolve display issues and ensure your team has access to the correct checklists needed for success. Remember, FranConnect is committed to supporting your growth and operational excellence.