Un-Merging Leads

Leads are most often merged because they were duplicates. In this example, our lead Chris Robinson is the merged lead.  An icon indicates this lead was added through merging leads.mceclip0.pngTo undo, or un-merge the leads, go to:

Sales > Search > Archived lead > Select the 2 duplicate leads > Move to Active Lead(s).


You are done. You can merge leads which were duplicates or triplicates but only can merge 2 leads at a time.  Whether duplicates or triplicates, the process to un-merge is the same. 



Was this article helpful?
0 out of 0 found this helpful