Release Highlights Include:
Important Update: Transition to the New Royalty Manager
We have now transitioned to the new Royalty Manager experience, featuring enhanced features and a user-friendly interface for managing royalties.
- Automated Sales Reporting: Seamlessly integrate with POS systems for efficient sales data collection.
- Accurate Royalty Calculation: Precisely calculate royalties, marketing fees, and technology fees.
- Optimized Payment Collection: Streamline payment processing and reconciliation through an integrated Invoice to Pay solution.
- Centralized Financial Data: Manage financial information centrally by integrating with ERP systems.
- Real-Time Financial Insights: Access up-to-date financial analytics for improved decision-making and oversight.
Applicable Module: Royalty Manager (formerly Finance)
New Engagement Portal
Enhance Operator and FLE engagement and alignment.
- Organized and Tailored Content: Develop targeted categories and subcategories for specific roles or initiatives, ensuring effective information sharing across the network.
- Centralized Communication: Incorporate diverse media types into content to keep all team members informed about company news, policies, and announcements in one location.
- Bookmark Resources: Enable quick access to frequently requested resources from the library, enhancing efficiency and ease of information retrieval.
- Unified Resource Access: Establish a one-stop shop for all vendor systems through single sign-on, streamlining access and reducing multiple logins.
- Customizable Branded Experience: Utilize custom icons and configure themes for a cohesive and branded user interface.
Applicable Module: Hub
Custom Views for Unit Information
Enhance productivity and streamline business workflows.
- Comprehensive Unit Data Views: Create and manage custom Unit Summary views with relevant attributes, flexible filters, and consolidated details in a single, unified view.
- Streamlined Activity Tracking: Utilize action buttons for data updates and activity tracking for units, ensuring efficient workflow management.
- Advanced Data Security and Accessibility: Set permissions and field-level accessibility, incorporating PII protection and enhancing access controls across all user levels.
Applicable Module: Information Manager
Unify Operations and Training
Enhance brand consistency and operational efficiency through integrated learning and performance management.
- Optimized Onboarding: Leverage World Manager and FranConnect to streamline workforce onboarding, ensuring rapid alignment with operational standards.
- Accelerated New Location Openings: Reduce time to open new locations by integrating training and opening task management.
- Mitigated Operational Risk: Implement targeted training for non-compliant locations identified during audits to ensure adherence to brand standards.
- Performance-Driven Development: Align training initiatives with strategic objectives and operational playbooks to drive consistent execution and performance improvement.
Applicable Module: World Manager, Opener and Operate
Site Visits Dashboard: Elevating Compliance and Operational Excellence
Drive data-informed decision-making and operational excellence through comprehensive site performance analysis.
- Systemwide Compliance Overview: Real-time compliance status, identification of at-risk units, and visualization of trends.
- Compliance Score Analysis: Breakdown by consultant performance, score analysis by type, and identification of key strengths and areas for improvement.
- Visit Frequency and Timing Insights: Assessment distribution visualization, duration tracking, and identification of cyclical trends.
- Self-Assessment vs. Consultant Evaluation Comparison: Highlights discrepancies, uncovers training needs, and promotes accurate self-evaluation.
- Geographical Performance Mapping: Compliance patterns by region, identification of challenges, and support for targeted resource allocation.
Applicable Module: Brand Consistency and Analytics
Franchise Sales and Unit Growth Projections Dashboard
Strategic Insights for Accelerated Growth drive unit growth, optimize sales strategies, and ensure successful unit development through data-driven decision-making.
- Franchise Sales Pipeline Overview: Accurately forecast revenue and agreements by deal type, enabling strategic resource allocation and market penetration.
- Franchise Lead Performance Analysis: Visualize lead distribution, identify top recruitment channels, and track lead progression to optimize conversion.
- Agreement Insights: Analyze signed agreements by type and territory, benchmark team performance, and support accurate growth forecasting.
- New Unit Development Projections: Monitor projected and actual openings, identify potential delays, and plan proactively for training and support.
- Unit Opening Status Tracking: Track unit opening progress through key milestones, identify onboarding bottlenecks, and coordinate efficiently between teams.
- Unit Growth vs. Goals Analysis: Compare actual openings and pipeline against goals, track real-time growth, and adjust strategies to meet expansion targets.
Applicable Module: Sales, Opener, Information Manager and Analytics
Master Franchisee Invoicing and Royalty Management
Align global royalty invoicing with business expansion and diversification.
- Local Currency Support: Seamlessly create and view master invoices and royalty calculations in local currencies, providing enhanced financial clarity and ease of operations for international franchisees.
- Automated Communication: Streamline your invoicing process with automated email dispatches to master franchisees upon generation, ensuring timely and efficient communication.
- Agreement Compliance: Ensure full compliance with Master Franchise Agreements, maintaining high standards of legal and operational consistency across all hierarchical levels.
Applicable Module: Royalty Manager
Beta Release: To enable this feature, contact betatesting@franconnect.com
Other Updates
Bookmark Key Performance Insights with Analytics
Designed for data-driven franchise and multi-location businesses, this update allows users to save personal views unique to their analysis. Bookmarks store manipulations such as filtering, drilling, or sorting on top of a dashboard. Users can easily save and access multiple bookmarks, streamlining the retrieval of customized analytics reports.
Multi-Currency Global Royalty Invoicing with Royalty Manager
Designed for franchise and multi-location businesses with global presence, this update allows users to view royalty invoices in USD and locations' local currencies. Users can now switch between currency views, see exchange rates, and export invoice PDFs in the selected currency to enhance transparency and simplify royalty invoicing.
Calculate and Collect Royalties based on Year-to-Date (YTD) Sales with Royalty Manager
Designed for franchise businesses seeking flexible royalty structures, this update allows users to create and apply royalty rules based on Year-to-Date sales performance for specific product categories or subcategories. Users can now define tiered royalty rates based on cumulative sales and integrate these calculations into existing agreement structures to enhance royalty management for their business models.
Beta Release: To enable this feature, contact betatesting@franconnect.com
Track Business Reviews at the Franchisee Level with Brand Consistency
Designed for service-based franchise brands, this update enables tracking of virtual visits, coaching engagements, business reviews, and action plans across multiple territories owned by a franchisee. This holistic view of a franchisee's performance empowers targeted support and improvement.
Beta Release: To enable this feature, contact betatesting@franconnect.com
Other Resources:
- Send feedback at betatesting@franconnect.com
- API Documentation: visit FranConnect API Documentation
- FranConnect Analytics: visit FranConnect Analytics Overview
- FranConnect Royalty Manager: visit FranConnect Royalty Manager