Trainees and Trainers can communicate directly with each other using the 'Trainee Communications' tool. Trainers also have the ability to communicate with a group of Trainees.
Trainee
Trainees can view any/all communication between themselves and their own Trainer (only) by going to 'Communication → Trainee Communication'.
Sending a Message
1. Click on the New Topic button
2. Complete all required fields
3. Tick the 'Notify me of replied' option to get a notification when your Trainer responds [optional]
4. Click on the Save button (once done)
Trainer
Trainers can view any/all communication between themselves and their own Trainees (only) by going to 'Communication → Trainee Communication'.
Sending a Message
1. Click on the name of a Trainee
2. Click on the New Topic button
3. Complete all required fields
4. Tick the 'Notify me of replied' option to get a notification when your Trainer responds [optional]
5. Click on the Save button (once done)
Sending a Group Message
1. Click on the Send Group Messages button
Important: This button will only appear if the Trainer has two (2) or more Trainees assigned to them.
2. Select the 'Recipients', then add in the 'Subject' and 'Content'.
3. Complete all required fields
4. Tick the 'Notify me of replied' option to get a notification when your Trainer responds [optional]
5. Click on the Save button (once done)