If you've forgotten your FranConnect password or are having trouble accessing your account, don't worry—this guide will walk you through the simple steps to reset it. Whether you're resetting it through the password reset option or need additional support from your admin, we'll cover the process to ensure you're back up and running in no time. Follow these steps to regain access to your FranConnect account quickly and securely.
Note: The steps in this guide apply if you know your Login ID. If you do not, please reach out to your FranConnect administrator to regain access to your account.
Topics
- Resetting Your Password
Resetting Your Password
If you know your Login ID, click "Forgot Password " on the main login screen.
Type in your Login ID and click Reset on the following page.
The following email will be sent to the email address associated with the username in question.
Click the link in the email and you will be taken to the following page:
Click the Send OTP button to have the One-Time Password sent to the email address associated with this account. Fill out the form and click Create New Password. You will be logged into your environment.
Conclusion
Resetting your FranConnect password is a straightforward process that can be quickly completed by following the steps outlined in this guide. Whether resetting it through the "Forgot Password" option or contacting your administrator for help, you can regain access to your account securely and efficiently. Remember to have your Login ID ready, and you'll be back to using your FranConnect account in no time.